Case Study
We've been working with the sustainability team at M&S for almost ten years, providing us invaluable insights and inspiration for Origins development.
Core to M&S's requirement was the management of Environmental and Chemical policy audits which set out the standards for all wet processing facilities involved in Marks & Spencer production.
In 2015 we delivered a custom solution to facilitate the process, which had until then relied on spreadsheets and team members painstakingly handling responses and managing supplier onboarding and renewals.
In 2022 when M&S were looking for a more progressive solution, we introduced Origin with its multi-tier supplier profiling capabilities.
As well as handling custom desk-based assessments, Origin met supply chain mapping challenges, captured compliance data, tracked audit frequency, and streamlined certification and policy management.
The sustainability team, technologists and assessors now have additional visibility and details on individual supplier profiles.
They have configured dashboards which notify of any status updates or potential issues, prompting users when actions are required and enabling them to drill down to specific supplier information. By pulling data from external audit frameworks, including the HIGG and ZDHC, the team have in-depth knowledge of their suppliers' social and environmental performance.
Combining different data sources and influences is helping M&S effectively evaluate suppliers, streamline ongoing due diligence and implement improvement plans.